Shipping Disclaimer:
Thank you for shopping with WellnessTree. We want to ensure that your online shopping experience is as transparent and convenient as possible. Please take a moment to review our shipping policies:
1. **Processing Time:**
- All orders are processed within 3 to 10 business days. Orders placed on weekends or holidays will be processed on the next business day.
2. **Shipping Rates:**
- Shipping charges are calculated based on a flat rate. You can view shipping costs during the checkout process before completing your purchase.
3. **Delivery Time:**
- Estimated delivery times vary depending on your location. Please allow 3 to 10 business days for domestic orders. These estimates are based on standard shipping methods.
4. **Tracking Information:**
- Once your order has been shipped, you will receive an email confirmation with tracking information. Please use this information to track the status of your shipment.
5. **Lost or Stolen Packages:**
- WellnessTree is not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier to file a claim.
6. **Address Accuracy:**
- Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
7. **Shipping Delays:**
- In rare cases, shipping delays may occur due to unforeseen circumstances such as weather, carrier issues, or peak holiday seasons. We appreciate your understanding in such situations.
By placing an order with WellnessTree, you agree to the terms and conditions outlined in this shipping disclaimer.
If you have any questions or concerns regarding your order or our shipping policies, please contact our customer service team at support@wellnesstree.co.za
Thank you for choosing WellnessTree. We appreciate your business!
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